Legal Information

Hepibet's Terms and Conditions — Complete Guide

This page sets out all the rules, conditions, and policies governing use of the hepibet platform. Please read carefully before opening an account.

Last Updated: January 2026

Introduction

By using the hepibet.win website and its associated mobile application, you agree to these Terms and Conditions read, understood, and agreed to these terms in full. These terms constitute a legally binding agreement between hepibet and all registered users.

Hepibet is an online gaming and betting platform offering slots, Live Casino, fish games, Sports Betting, and more to users in Bangladesh and other designated regions. The platform is committed to operating fairly and transparently.

Important: These Terms & Conditions are subject to change at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Account & Registration

To join hepibet, you must register an account using accurate and complete information. All details provided at the time of registration must be truthful and up to date.

  • Each individual is allowed only One account per person. If anyone is found operating multiple accounts, all associated accounts will be permanently closed.
  • Accounts are for personal use only. Allowing any third party to access or use your account is strictly prohibited.
  • You are responsible for keeping your password and login credentials confidential. Any unauthorized access must be reported to our support team immediately.
  • Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.
  • If an account is created using false information, hepibet reserves the right to terminate that account at any time.
A copy of your national ID, passport, or driving license may be requested for account verification. This is solely to keep your account secure.

Eligibility & Age Requirements

To use the hepibet platform, you must meet certain basic eligibility requirements. Accounts that do not satisfy these conditions will not be accepted.

  • You must be at least 18 years All users must be of legal age. Use of the hepibet platform by minors is strictly prohibited.
  • You must reside in a country or region where online gaming is legally permitted.
  • Creating or using an account from a country where online gaming is prohibited is a violation of hepibet's terms and conditions.
  • Immediate family members of hepibet employees may be excluded from certain promotions.
Warning: If an account is opened by someone who is underage, all deposited funds will be forfeited and the account will be permanently closed.

Deposits & Withdrawals

Hepibet supports all popular payment methods in Bangladesh. Please keep the following in mind when making deposits or withdrawals.

Subject Description
Minimum Deposit BDT 300 (three hundred taka)
Minimum Withdrawal BDT 500 (five hundred taka)
Processing Time Deposits: typically 2–5 minutes; Withdrawals: 30 minutes–24 hours
Supported Methods Mobile Banking, Nagad, Rocket, USDT (TRC-20)
KYC Verification KYC must be completed before withdrawal
Currency Bangladeshi Taka (BDT) and USDT
  • All deposits must be made from a payment method registered in your own name. Funds sent through third parties will not be accepted.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • For suspicious transactions, hepibet may request additional information for verification purposes.
  • Hepibet does not charge payment gateway fees, though your payment provider's own charges may apply.

Bonuses & Promotions

Hepibet's bonus and promotional offers are subject to specific terms and conditions. Please read the full terms of each offer before claiming a bonus.

  • Welcome Bonus: New members receive up to 150% bonus on their first deposit. Withdrawals are not permitted until the bonus wagering requirement has been met.
  • Reload Bonus: A reload deposit bonus is available each week, subject to specific terms and conditions.
  • Cashback: A cashback percentage applies to net losses and is credited automatically at the end of each week.
  • Referral Bonus: Refer a friend and both of you will receive a bonus — the referred person must make their first deposit to qualify.
  • Claiming bonuses through multiple accounts from the same IP address, device, or household is strictly prohibited.
  • Hepibet reserves the right to modify or cancel any promotion at any time.
For more details on bonuses, Promotions Page or contact us via live chat.

Gameplay Policy

All games on the hepibet platform run on RNG (Random Number Generator) technology that has been independently verified by third parties. Every game outcome is entirely fair and unbiased.

  • The use of any software, bots, scripts, or automation tools is strictly prohibited.
  • Attempting to manipulate game outcomes or gain unauthorized access to the system may result in legal action.
  • A single account may not be operated from multiple devices at the same time.
  • If your internet connection drops during gameplay, hepibet will determine the outcome based on its own server records.
  • If a technical error occurs in any game, hepibet reserves the right to void or re-settle the affected round.

Responsible Gaming

Hepibet places responsible gaming at the top of its priorities. We want every player to enjoy gaming as entertainment — not as a habit or a source of financial stress.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Session Limits: You can enable automatic logout after a set period of inactivity.
  • Self-Exclusion: You have the option to suspend your account for anywhere from 30 days to permanently, if needed.
  • Cooling-off Period: A 24-hour cooling-off period can be activated at any time.

If you feel that gaming is having a negative impact on your daily life, please reach out to our support team. To learn more, Responsible Gaming View the page.

Account Closure & Suspension

Hepibet reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

  • Violating any part of these Terms & Conditions.
  • Opening an account using false or misleading information.
  • Attempting to cheat, defraud, or gain an unfair advantage through dishonest means.
  • Involvement in money laundering or any illegal financial activity.
  • Operating multiple accounts.

Whether any remaining balance is returned following account closure will depend on the nature of the violation and the outcome of the investigation. In cases of fraud, all funds may be forfeited.

Privacy & Data Protection

Hepibet is committed to protecting your personal information. Your data is used solely for platform operations, KYC verification, and legal compliance.

  • Your personal information is never sold or transferred to third parties.
  • Hepibet is legally required to provide information in response to valid requests from legal authorities.
  • All data is protected by 256-bit SSL encryption.

For more details, please visit our Privacy Policy View the page.

Changes to Terms

Hepibet reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, registered users will be notified by email or through the platform.

Continued use of the platform after any changes have been made will be considered your full acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about our terms, please contact our support team. Email: [email protected]
Why Is hepibet trustworthy?
Licensed Platform

Hepibet operates under a license issued by an international gaming authority. All activities are conducted in full regulatory compliance.

Bank-Grade Security

Your personal information and funds are secured with 256-bit SSL encryption and two-factor authentication.

Transparent Bonus Terms

The terms of every bonus offer are written in plain, clear English. There are no hidden or misleading conditions.

24/7 Support

If you have any questions about our terms, our English-speaking support team is always ready to help.

Certified Fair Gaming

All games use RNG technology and are regularly audited by independent third parties.

Responsible Gaming Tools

Deposit limits, self-exclusion, and session reminders — you stay in control.

Now Join hepibet

Done reading the Terms & Conditions? Open your account now and claim your 150% welcome bonus.

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